MediKredit provides extensive communication, training and ongoing support to dispensing doctors to ensure that they are kept abreast of changes in Scheme processing options, benefits and the type of message responses they could receive.

MediKredit distributes circulars to the dispensing doctor community detailing the following:

• New Schemes activated with the MediKredit
• Industry regulation changes and updates
• New Risk Management Responses – the background to the message and pointers on what the provider can do to resolve, for example, an upfront rejection
• Scheme benefit and rule changes
• Administrator rule changes